Privacy Policy

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Privacy Policy

Future Food Concepts Pty Ltd ("we", "our", "us") recognises the importance of privacy issues. This Privacy Policy briefly tells you how we collect, hold, disclose, use and protect the personal information that you provide to us.

By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to your personal information being collected, held, used and disclosed as set out in this policy.

Collection of Personal Information by Us

To access the features of the Future Food Concepts Pty Ltd website you may be required to submit information to us. This information will be transmitted to us via email which may be intercepted by a 3rd party. In addition, some contact details are stored in an online database.

The submission of information to us is optional, however if you do not provide it we may not be able to address your query or provide the service you are after. If you do provide your personal information however you are deemed to have consented to the use and disclosure of that information as set out in this policy.

The kinds of personal information we collect includes information like your name, contact details and email address.

How we collect your Personal Information

  • We collect your information in various ways, including when you:visit any of our websites;
  • place any order via any online or other ordering platform;
  • participate or enter into any surveys, promotions and competitions;
  • participate in or follow our social media pages or profiles;

How your Personal Information will be used

We will use your information for the primary purpose on which it was provided to us, any other related purpose and as permitted or required by law.

If you provide us with information, we may e-mail, SMS, phone or contact you via social media or other mediums to communicate with you or update you about our products and services. You will need to request this information either by ticking an opt-in box requesting the information, or implying you want the information by the type of request you make and method in which you supply the information. If you do not wish to remain a subscriber to this notification service or otherwise receive updates on our products and services, you are able to remove your details from our announcements database by contacting us or choosing the opt out option available to you.

We will assume you consent to management of your personal information in the manner specified in this Privacy Policy (which may change from time to time) until you tell us to the contrary by following the instructions contained in our website or contacting us using our contact details below.

Cookies

A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users.

Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short-lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser.

Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies will limit the functionality of our website and may cause some features to cause errors. Our cookies do not contain viruses or ''''hack'''' into other parts of your computer to obtain hidden personal information.

Complaints

If you have a complaint about the way we have dealt with your personal information, please contact us. We will make all reasonable attempts to respond to your complaints or requests.

If you are unsatisfied with the outcome, you may refer the matter to the Office of the Federal Privacy Commissioner at:

Website: www.privacy.gov.au

Phone: 1300 363 992

Disclosure of Personal Information

If you are visiting Future Food Concepts Pty Ltd from a location outside of the Australia, your connection will be through and to servers located in Australia. All information you provide will be processed and maintained on our Web server and internal systems located within Australia. Selected portions of this information may be transferred to distributors.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.

Future Food Concepts Pty Ltd does not sell, rent or trade your email address to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails, drawings or contests. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.

Links

For your convenience, our Web site may contain links to other sites. Future Food Concepts Pty Ltd is not responsible for the privacy practices or the content of such Web sites.

Questions/Changes in Policy

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Future Food Concepts Pty Ltd.